England, Kent, Workhouse Records - FamilySearch Historical Records/Known Issues

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Known Issues[edit | edit source]

Question #1: I get a message “Image not Available” for these records even when I am signed in. How can I view these records?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the England, Kent, Workhouse Records, 1777-1911 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images on www.familysearch.org. For those in the United Kingdom, images may also be viewed by visiting the Kent History and Library Centre in Maidstone, England.

Some of these images are also available on microfilm for viewing at a FamilySearch Center; for instructions, see Ordering Microfilm or Microfiche.

If you have an Church account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830[[Image:]]1-866-406-1830 FREE in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: England, Kent, Workhouse Records, 1777-1911 > Blean Union (Herne) > Admissions and discharges 1836-1845 > Image 1 of 253
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the England, Kent, Workhouse Records (FamilySearch Historical Records) article.

Return to the England, Kent, Workhouse Records, 1777-1911 collection at FamilySearch.org.