Spain, Diocese of Segovia, Catholic Church Records - FamilySearch Historical Records/Known Issues

From FamilySearch Wiki
Jump to navigation Jump to search


Known Issues[edit | edit source]

Question 1[edit | edit source]

Question 1: I get a message “This image is viewable at a FamilySearch Center, and to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer 1: FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints), and at a FamilySearch Center. Please check with your local FamilySearch Center to verify that they are certified to view these images.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.