Resources for individual help

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Through a variety of means, FamilySearch provides individualized research help.

FamilySearch Centers
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  • FamilySearch offers a network of 4,500 facilities offering public access to genealogical records from all over the world. These range from the world's largest in Salt Lake City to locations in more than 80 countries.
  • Volunteer staff at FamilySearch centers provide free, personal help.
Locate a FamilySearch Center.

Online Research Communities
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  • FamilySearch offers more than 100 online communities.
  • FamilySearch volunteers facilitate free research within these communities.
Learn about available Research Communities on Facebook.
Learn about available Research Communities on Skype.
Learn about available Research Communities on Google+.
Learn about available Research Communities on Twitter.
Live Research Assistance via Live Chat or a phone call for general questions and area specific questions.


FamilySearch Research Forums
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  • FamilySearch sponsors Research Forums with more than 4,700 active members.
  • Forums are organized by:
Localities: Africa; Asia; Europe; Latin America; North American; Oceaniia; and United Kingdom and Ireland;
Non-locality: Beginners and General Questions; Using Technology; and Latin Translation.
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Contact FamilySearch[edit | edit source]

FamilySearch also provides free, live, individualized assistance:

  • Through online chat;
  • By sending a message; or 
  • Through a call center that is always open.

For help, Contact FamilySearch

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